Client Services
There's nothing worse than getting stuck on a question and then having to wait hours, or even days, to get help! That never happens with Aesop. We're committed to being there for you with quick, friendly and skillful assistance. Ask any of our customers and they'll tell you - we love our customers!
WEB Ask questions and get answers quickly with the convenience of email. Our customer service department, located in our home office in North America, works after hours to get fast responses to your questions. Our knowledgeable reps thoroughly understand the Aesop system - in fact, they are all qualified to and frequently lead Aesop training after a school board chooses Aesop. We treat each customer as an individual and promise you will always get kind, patient and qualified assistance.
PHONE Got a question? Your answer is a phone call away! Our friendly customer service reps love to help our customers. Trained on all the in's and out's of the Aesop system, our representatives will not only be able to answer any general technical questions, but they can also help meet your individual preferences and customizations. We know that the more comfortable you feel using Aesop, the more you will enjoy all the benefits it can offer you.
CHAT Online and instant - the best of both worlds! With Aesop's convenient chat feature, you can instantly begin conversing with one of our live customer service reps, located in our home office. Live chat gets you immediate answers from our reps, who understand both technical questions as well as how to help you customize Aesop for your preferences. And if you want, you can get a transcript of the conversation to reference later if you need it.
